Bonus Programs

Agency accounts only. Bonus programs require an agency account.

Bonus Programs let you define incentive structures that reward agents with additional payouts based on their production during a commission period. Bonuses are evaluated automatically when you run the Payments and Splits module and are included in the Payment Report.

Each bonus program uses a "recipe" that defines how the bonus is calculated. There are four recipe types:

Pays a fixed amount for each qualifying policy in the statement period.

Bonus = Number of Qualifying Policies x Per-Policy Amount

Example: $5 per policy bonus. If an agent has 20 policies in the statement, the bonus is 20 x $5 = $100.

Pays a fixed lump sum when the agent meets a minimum threshold.

Bonus = Fixed Amount (if threshold is met)

Example: $500 bonus for agents who have at least 15 policies in the period. An agent with 15 or more policies gets $500; an agent with 14 gets nothing.

Overrides the commission rate for qualifying policies. Instead of (or in addition to) the normal payment schedule rate, the agent receives a different rate.

Bonus = Commission Amount x Override Rate (replaces or supplements the normal payout rate)

Example: Normally an agent earns 60% of commission. A rate override bonus sets the rate to 75% for agents who meet the threshold. On a $100 commission, the agent earns $75 instead of $60.

Applies different bonus amounts at different production levels. As an agent crosses tier thresholds, higher bonus rates kick in.

Example tiers:

• 1-10 policies: $3 per policy

• 11-20 policies: $5 per policy

• 21+ policies: $8 per policy

An agent with 25 policies earns:

• First 10 at $3 = $30

• Next 10 at $5 = $50

• Last 5 at $8 = $40

• Total bonus: $120

Tiers can be configured as incremental (each tier applies only to policies in that range, as shown above) or flat (the highest reached tier rate applies to all policies).

Most bonus types support minimum thresholds that an agent must meet before the bonus activates:

If the threshold is not met, the bonus is not applied for that agent in that period.

1. Go to Settings > Bonus Programs.

2. Click Add Bonus Program.

3. Enter a program name (e.g., "Q1 Production Bonus", "Monthly Per-Policy Incentive").

4. Select the recipe type (Per Policy, Lump Sum, Rate Override, or Tiered).

5. Set the threshold (minimum policies, commissions, or premiums required).

6. Set the bonus value (per-policy amount, lump sum, override rate, or tier configuration).

7. Optionally restrict the bonus to specific carriers, products, or tags.

8. Save the program.

Active bonus programs are automatically evaluated whenever Payments and Splits runs.

When the Payments and Splits module runs:

1. All active bonus programs are identified.

2. For each agent, the system counts qualifying policies and totals commissions/premiums.

3. Thresholds are checked — if met, the bonus is calculated using the recipe formula.

4. Bonus amounts are added to the agent's payout in the Payment Report.

5. The Payment Report shows a separate line item for each bonus earned, including the program name and calculation details.

The bonus system includes a Leaderboard view that ranks agents by their production metrics:

• Total policies

• Total commissions

• Total premiums

• Bonus amounts earned

The leaderboard updates in real-time as statements are processed and is useful for tracking agent performance and motivating the team.

Setup:

• Bonus Program: "Monthly Per-Policy" — $5 per policy, minimum 10 policies

• Bonus Program: "Top Producer" — $200 lump sum, minimum 25 policies

Agent results for the month:

• Agent A: 30 policies, $3,000 in commissions

• Agent B: 12 policies, $1,500 in commissions

• Agent C: 8 policies, $800 in commissions

Bonus outcomes:

• Agent A earns both bonuses: (30 x $5 = $150) + $200 lump sum = $350 in bonuses

• Agent B earns per-policy only: 12 x $5 = $60 in bonuses (does not meet Top Producer threshold)

• Agent C earns no bonuses (below the 10-policy minimum for per-policy)

• Commission Statements Overview

• Payments and Splits Module

• Tags and Split Rules

• Setup Checklist